COVID-19 & Dexters

As an essential service and grocery store for pets we will remain open during COVID-19 crisis. We are changing our services slightly to help assist those who are under quarantine, seniors and those individuals at higher risk.

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Effective Tuesday March 17th the following will come into effect.

1: Our store will remain open regular hours and we request if you are not well you do not visit our store instead see our other options to get products.

2: We will offer ‘phone in’ orders with curb side delivery in front of our store during regular business hours. Please call 403 775 4551 and press 1 to inquire or use this service. Phone curb service orders will be available for pick up as soon as transfer is sent or credit card approved.

3: If you are a senior or unable to leave your home please call 403 775 4551 and press 1 or email us at bark@dexterspetshop.ca to arrange for home delivery. During this crisis we will offer city wide delivery at no additional cost to you. We will attempt to get all orders delivered same day or next day. All orders will be delivered to your door step and we will ring your doorbell once order is on your step. Please do not open your door until we have exited your front step.

4: We are still well stocked and are receiving new deliveries daily.

Please note we will answer all calls and our phone will ring until someone is able to pick it up. If you would rather leave a message please push 2 when you call in and leave a detailed message including your name, phone number and what you need delivered and someone will call you back as soon as possible.